Frequently Asked Questions

The Outlook AutoComplete list, also known as the nickname cache, is generated automatically when you send email messages from Outlook. The list contains email addresses and display names for people to whom you have sent mail previously. This list is separate from the Global Address List (maintained on the mail server), and your local Contacts in Outlook.


To remove entries from the AutoComplete cache one entry at a time, follow these steps:

• Open a new email message.
• Type the first few characters of the AutoComplete entry that you want to remove.
• When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until it becomes highlighted, but don't select it.
• When the X icon appears next to the highlighted suggestion, select X to remove the entry from the list, or press the Delete key on the keyboard.