Frequently Asked Questions

Keeping the organization safe from malicious attempts to steal personal information, also known as phishing, requires constant vigilance. Because phishing attempts often target only a select number of people in the organization, our ability to alert others in the organization is dependent on people like you reporting any suspected phishing attempts. We appreciate your willingness to report phishing attempts as it makes the Internet a safer place for the entire organization.

If you have received a message that you believe could be a malicious attempt to gain personal information, please report it. To report a message you suspect to be an email scam or phishing attack, please send that message as an Outlook Item attachment to phish@ntelogic.com .

If you do not know how to send a message as an attachment, please follow the directions below. When the message is sent as an attachment it includes header information which can be used to identify the source of the message which can in turn help us block delivery of the message to other people in the organization or prevent visits to phishing sites.

After you have sent the suspicious message to us, delete it from your Inbox.

If you clicked a link or opened an attachment contained in the suspicious message, please immediately contact us by calling (209) 790-4560 so we can assist further.

How To Attach a Message as an Outlook Item Attachment - Windows

1. Select the suspicious email.
2. Press Control-Alt-F on your keyboard to forward the suspicious email as an attachment.
3. Send to phish@ntelogic.com with "PHISHING REPORT" in the subject line.

How To Attach a Message as an Outlook Item Attachment – Mac

1. Create a new message by clicking on New Email.
2. Make sure you can still see the message you want to attach. If you can't move the new email window until you can see it.
3. Click and drag the email you want to attach to the new email to the new email window. Watch for the green plus icon to appear and release the mouse button.
4. Send to phish@ntelogic.com with "PHISHING REPORT" in the subject line.