Frequently Asked Questions

Follow these steps from iPhone or iPad you want remove from your Apple ID:

1. Open your device’s Settings.
2. From the Settings menu, tap your Apple ID at the top of the screen. It should display your name and the photo you selected to represent your account.
3. Scroll down to the bottom of the menu and you’ll see a list of the different devices that are connected to your Apple ID.
4. Select the device you want to remove from your Apple account.
5. From the devices information page, tap Remove from Account.
6. A pop-up will appear to let you know that removing the device from your account will prevent it from using iCloud or other Apple services until you log back in.
7. Tap Remove to remove the device from your account.
8. Depending on the device being removed, another pop-up may appear telling you to contact your carrier to deactivate your SIM card. Tap OK.
9. While this process will remove the device from your Apple account, the device will still have your login details stored and may ask you to log back in. To fully remove the device from your account, you will need to manually log out of your Apple account from the device you’ve removed.
10. To sign out of your Apple account on the device, go to your Apple ID menu and scroll down, then tap Sign Out.
11. Type in your Apple ID password, then tap Turn Off to confirm.